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Posted: 12/26/2016 5:11:52 PM


Whether you have an iPhone 7 or the newest iPhone XS, your phone may experience problems. Our team at Foxpaw has been fixing a number of issues that people have had on their iPhones and have put together a list of common iOS problems and potential solutions .

Trouble Connecting to Wi-Fi

Restart Your iPhone

The common term: “Have you tried turning it off and turning it on again?” works sometimes, and that’s what we recommend doing first. Here’s how to restart your iPhone based on the model:

  • iPhone 6
    Press and hold the Power button (located on the right edge) until "slide to power off" appears then release.


  • iPhone 7 & 7 Plus
    Hold down the Sleep/Wake button and the Volume down button at the same time for at least ten seconds, until the screen goes blank and Apple logo appears.


  • iPhone 8 & 8 Plus
    Press and hold the Top (or Side) button until the slider appears. Drag the slider to turn your device completely off. After your device turns off, press and hold the Top (or Side) button again until you see the Apple logo.


  • iPhone X or newer models XR & XS
    Press and hold the Side button and either volume button until the slider appears. Drag the slider to turn your device completely off. After your device turns off, press and hold the Side button again until you see the Apple logo.


  • Restart Router

    Restart your router, and try to connect again. Go to Settings > Wi-Fi and check that you’re connected to the correct network. If you still can’t connect go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, along with cellular, VPN, and APN settings.

    Phone Won’t Charge

    Clean the charging port. Take a toothpick and run it through the lightning port on your phone to clean it out the lint and dust. Reconnect the cable and try charging your phone.

    Camera Doesn’t Work

    First, check to see if you have any restrictions turned on. You can do this through Settings-General-Restrictions and ensure that ‘allow camera’ has been turned on. If this doesn’t solve the problem, try resetting the device. If this still doesn’t work, then there could be a hardware problem with your camera and you can bring it to FoxPaw for a free diagnostic and get it fixed by our expert technicians.

    Volume button is stuck

    When the mute button stops working on your iPhone you can sometimes find people calling you at the most inconvenient times. There are a couple of solutions you can try. The first is to turn on Airplane mode. All phone calls will go to voicemail. You could also try to mute all sounds on your iPhone. You can also try going to Settings-Accessibility- Assistive touch- and then turn on Assistive Mode. You will be able to control your phone from the home screen.

    Cracked Screen

    Cracked screens can be frustrating to use, and there is an increased risk of your phone suddenly becoming unusable. It is better to get it repaired sooner rather than later. There are a number of solutions, but having one of our expert technicians at FoxPaw can save you further heartache and save you money so you won’t have to replace it for a brand new iphone. Visit FoxPaw.com/Locations to find your nearest kiosk or hub location

    If your device isn’t performing as well as it used to, bring it to us for a free diagnostic service. FoxPaw’s expert technicians can fix multiple issues such as cracked screen, volume buttons, as well as water damage and camera problems. Visit our website FoxPaw.com and select your phone model and issue you’re experiencing and drop it off of at one of our 26 kiosks at your convenience.

    Get your iPhone fixed today!
    Tags: Tips & Tricks, iPhone, Products & Reviews

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